Tata Sky — Not able to view channels as remote doesn't work. | |||||
I have tata sky hd set up box.On 7th apr the "setup box remote" stop functioning . I registered a service request (O11uokn) for remote replacement. They first promised me to deliver the remote on 7th apr, actually their local service person called for confirmation but no one came and replaced the remote. I called them again on 8th apr, same story got repeated. Promised on 8th but not delivered on 8th apr. Then i called them on 9th, 10th, 11th and 12th apr, even spoke to their supervisors but till today i have been given only the false promises and standard reply but to resolution of the issue. I guess their service in bangalore area is extremely bad, and they just don't know how to handle the service. But personally, it has been a horrible experience for me and they have tortured me mentally hence raising this complaint . Not sure what would happen with this complaint but at least i want to share my bad experience. Was this information helpful? | |||||
Tata Sky customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Our tata sky hd box is not working past a week. I have seeked technical assistance but they said that it has become dead and need for exchange.Please do come with a HD box soon as possible.
Reply
Called them twice for a new remote..they dont care to deliver..no calls or delivery done yet. Its almost 3 days now..
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