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[Resolved]  Tata Sky — not able to view many channels even the free to air channels also

As per trai new amendments i have made changes to my tata sky pack but i am not able to view many of the channels. When i tried to contact tata sky helpline on[protected] i did not get any satisfactory reply i was told i have made changes due to which i will be able to view the subscribed channels from 1-2-2019. As on today i am not able to view even the free to air channels like abp news and other subscribed channels since morning i am trying to contact tata sky helpline numbers from my registered number but in vain. No one is answering the call.
not able to view many channels even the free to air channels also
not able to view many channels even the free to air channels also
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Complaint marked as Resolved Mar 7, 2019

Complaint Status


[Feb 01, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Feb 03, 2019 Hi! We see that your account has been migrated to your new selection. Allow us to help you. Please confirm if your set-top box is on. If not, kindly switch on your set-top box.
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    Tata Sky
    Customer Care Service
    Customer satisfaction rating
    45%
    Complaints
    10118
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    0
    Resolved
    4427
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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