Tata Sky — Not able to view most of the channels (News, English channels)

Address:

Pune, Maharashtra

Hi from last one and half month, I am not able to view most of the channels. If you can't provide the channels then why not you reduce the base package. I can remove the add on packages, but not minimum base pack channels. As a whole i am not getting the service that i am paying. My subscriber ID is [protected].