Tata Sky — Not getting proper signal on some channels on Tata Sky

Not getting proper signal on some channels on Tata Sky I'm not able to receive signal on all channels for the previous month. In spite of repeated calls to the registered call centre I am getting empty promises like our representative shall be contacting you within the next 4 hours, but to no avail. It is shameful to get such replies from a company like Tata Sky. If the matter is not looked into immediately I will have no option than to complain to the consumer forum for proper reimbursement for the amount paid in due time and inconvenience caused for no reason. My customer ID is [protected]. Kindly look into the matter immediately and do the needful to avoid further complications.