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Tata Sky

[Resolved]  Tata Sky — not getting service since a week

Address:lig 4/3, pitapuram colony, vuda quarters, maddilapalem, near VB grand hotel, 530003

I have been trying to escalate my issue to the tata sky team from a weeks time but no response from local manager or from the regional manager. Will there be any one from the national team to help me out or do i need to proceed legally on this case now.

As my first complaint with them is on sunday and till now no update rather from any one end and they are harrashing us
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Feb 25, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Complaint comments 
2 Comments

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Comments

This is a wrong card for this set top box error is coming on our Tata sky !

Registered mobile number - [protected]

Reply
Tata Sky Customer Care's response, Jan 28, 2020
Verified Support
Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Jan 28, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
I have recharged my Tata sky and was working fine, after a couple of days, There is a message on the TV display shows that 'this is the wrong card for the set top box's (pairing error)
Nds no. :[protected]
Digi card I'd. :[protected]
Please resolve the issue, waiting for your positive response very soon.
Thank you
Reply
Tata Sky Customer Care's response, Jan 28, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Jan 28, 2020
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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