Tata Sky — Not getting the picture from tatasky. | |
This complaint is existing since last 1 month. Getting Toll free of Tatasky customer service is tougher than reaching Everest. The toll free number is just a show. After having tried for 2 weeks, by luck and got the number. But some commitment given for attending with in 24 hours is yet to come in the last 15 days. My monthly subscription amount has already gone waste with out seeing anything. I have already registered in Akosha with an expectation that this will be resolved at least now. But I have not seen such a poor irresponsive customer service from any others. I can be contacted at [protected]. Was this information helpful? | |
Tata Sky customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear bganapathiraman,
We were going through old complaints that we were not able to resolve and came across the one filed by you (#2576960). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/IsAkoshaactuallyabletoresolve...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha
We were going through old complaints that we were not able to resolve and came across the one filed by you (#2576960). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/IsAkoshaactuallyabletoresolve...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha
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We were going through old complaints that we were not able to resolve and came across the one filed by you (#2576960). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/IsAkoshaactuallyabletoresolve...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha