Tata Sky — Not Giving services as per package

Address:

Ahmedabad, Gujarat

dear sir i j.p.purohit -(mobile no.[protected]) v/s tata sky Ahmedabad. my tata sky cust.id.[protected], i subscribed to tata sky Channel on 03/04/2014 and paid Rs.4200/- for one year including installation charges .though the services was for one year tata sky indicated on tv screen somwwhere in december 2014, asking for immediate charge though it was due in april 2015.on approching to customer care they withdraw the message this cause great irritation and harrassment again on 4th april 2015 the services was recharged for six months(under payments receipt) .this service was not restored as per package and many channels were found missing .complaint was lodged with customer care on 4 th april itself.till the filling of this complaint(10TH APRIL) NO ACTION has been taken bythe tatasky .this caused harrassment, I therefor prey. 1. That my service charge may immidiatly be refunded 2. that i may be given the cash compensation for agony and harassment caused by the service provider.