[Resolved] Tata Sky — not happy with new trai system of channel pack

Partha Bora

from Bihpuriagaon, Assam

Address:

Sonitpur, Assam, 784001

With rs 153 just like rental and choosing channel packs like star, zee, sony my monthly rental went up above rs 330, but earlier i have been watching the same channels at rs 220 per monthly... Moreover free network channels at rs 153 doesn't include at sony, star or zee channels. Now it is just like watching at rs 153+181= rs 334 per month which was earlier possible at rs 220 per month with sony, star and zee network channels. But now i am forced to cut down watching some channels due to this new trai channel pack system. So, i am really not happy with this new system

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Mar 10, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

Tata Sky Customer Care's response Hi! As per the new pricing regulation, you will have to pay NCF charges of Rs.153 pm (incl. of taxes) + the MRP of each of the pay channels you have opted.

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Comments

meghana_zz

from Coimbatore, Tamil Nadu

I'm facing a pairing error (14)
Subscriber Id : [protected]
RMN: [protected]

Karthik chatra

from Hyderabad, Telangana

Hello after 3 months i recharged my account ( [protected] ) and it's showing wrong card for this setup box.. please take the complaint and solve as early as possible thank u.

Tata Sky Customer Care's response, Feb 6, 2019

Verified Support

Hi! We have raised a service request to resolve your concern at the earliest.You'll soon hear from us.

Tata Sky Customer Care's response, Feb 15, 2019

Verified Support

We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.