Tata Sky — Not-providing of channel included in my plan.

Address:

New Delhi, Delhi

I, Prakash Chandra Lodwal, am a subscriber of Tata Sky HD under ID no. [protected] and I have opted Grand Sports Pack for more than last two years. A new Channel i.e Investigation Discover (ID)" was launched in India few months ago which is included in Grand Sports pack without charging any cost. Since, my Plan is also Grand Sports Pack ID channel should have been started screening to me from day one but it was made available to me from 18th February, 2015 only after making a request by me through SMS. So many times I have taken up the matter with the customer care no. of Tata Sky but no satisfactory reply is being given to me by them. I also got surprised that they are charging Rs. 20/- for adding the channel. I have requested tata sky to compensate me for not providing ID channel from day one and not to charge any addition fee for subsribing it.