Tata Sky — not received any service for relocation of tatasky

Request No.HKUIBM5 On 9th April 2015 at 1.00 p.m. i send request to relocate my tata sky connection as i have to hand over my rented house to house owne, r but i had not received any service, So i removed dish and connection from my technician and now company is not taking request for installation and it is not possible for local technician to install the dish as companies technician having some type of machine to check the connection. Now i became helpless as I blocked my amount in dish and recharge. It is my request to please take some action and help me to get service of tatasky connection.