[Resolved] Tata Sky — not receiving channels as per my plan

Bharatbhai Desai

from Mumbai, Maharashtra

Feb 2, 2019

Website: Tatasky.com

I have already chosen my channels pack before 1st february. But not receiving channels as per my plan.

I have chosen turner pack in which i have got 5 channels but i didn't get total 5 channels. Channels which i can't watch are as below:
Cartoon network
Pogo

Free channels 9xm tv 9 gujarati etc.
Tata sky id [protected]

Tata sky helpline no. Didn't work as they made us waiting waiting and waiting. No conversation about my problems to them

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Mar 8, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Tata Sky Customer Care's response Hi, that's not how it should have been. Allow us to help you! Please confirm if your set-top box is switched on.