Tata Sky — not receiving channels since last 15 days

Address:

Ahmedabad, Gujarat

[protected] is my I'm having 2 HD set up box at Mt home and I am not receiving signals since last 15 days and unable to view channels after paid full charge in advance and after made several complaints to the call centers still no one has visited my place to resolve the issue or no one has called back me to know about the issue of mine and now I am frustrated to do follow up as daily after 20 to 25 minutes waiting on call center they only replying we are only can take complains and other work do by senior level I want to resolve the issue on priority