Tata Sky — Not receiving my subscribed channels

Address:

Mumbai City, Maharashtra

Hi, my subscriber ID is [protected], and i have not been able to watch my channels since last week although i have lodged a comlaint with customer care and also followed it up with a reminder, there is absolutly no movement from their side they say it is a technical problem from their side which will be resolved automatically, at same time they expect us to pay for the service, for a break down at their end.and i don t understand why did the raise their subscribtion charges when they are not providing any new or xtra channels, nor are they giving any service, infact it is the worst service i have come across. and to think that all this from, THE TATA Brand