Tata Sky — Not receiving signals as part of so called Tatasky "upgrade" done by Tatasky

Address:

Bangalore, Karnataka

I am George Davis, residing at Whitefield, Bangalore. My contact number is [protected] and tatasky sub id is [protected]. I am not getting Tatasky signals for the past 21 days. I am also not able to reach to their customer care. They had earlier toll free numbers, now they have removed them and made normal chargeable lines to contact them. The wait periods are so long and calls are not connected at any time of the day. They are not available for chat and they are not responding to emails. I have availed annual subscription and so not able to disconnect without contacting them. Pl intervene.