Tata Sky — Not responding properly

siddu

from Bengaluru, Karnataka

Address:

560078

Dear Sir,

I am Tata sky customer since 2014 (ID NO: [protected]), recently i have shifted from Chennai to Bangalore and called Bangalore office for re installation, they send one technician to my home address on 2nd April 2015 at 5.30 pm
The technician has fitted wrongly the setup box to my LED TV which resulted damage my TV and Tata sky machine.
when i was called the customer care for complain, they are not responding my problem properly.They are asking Rs.550 for replacing setup box and Rs.300 for relocated charges which is unethical.They are not talking about the Tv which i have lost.

Kindly look in to this matter do the justice.

Regards
Priyabrat Nayak

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Comments

siddu

from Bengaluru, Karnataka

Hi,
As i am a regular customer of TATA SKY, One of executive come to my home from Tata sky, for relocating. but the exact problem is he doesn't how to reinstall, without checking setup box he connected to switch, then immediately set up box as well as TV both got fired,
Now my question is who is going to PAY TV charges and set up charges
Kindly take this request into consideration.

siddu

from Bengaluru, Karnataka

Dear Sir,

still there was no response or action to my above mail.I have already taken a appointment in Bangalore Consumer court .Waiting for your response by Monday 11th April.

(ID NO: [protected])

Regards
Priyabrat Nayak
mob-[protected]