Tata Sky — Not responding to our complaint since 30 days.

Address:

Hyderabad, Andhra Pradesh

Sir, My account id:[protected].Tata sky DTH is not working since 25th of March.later we came to know that TATA SKY is upgrading. So we patiently waited for a week treating it as a common issue.In channel 100 they played an AD that "you can SMS 56633 from your registered mobile number if you have any issues." We did SMS many times. We got a call from customer care that they will send their technicians. But till today they didn't send any technicians. And no proper response.they are really irresponsible.And our AMOUNT has been deducted even we don't have access to TV. It's been 30 days we are unable to get the service.It is a very long time.we are totally out of control.I request you to resolve our problem ASAP.Thank you in advance. Regards, SACHIN KAMBAM