[Resolved]  Tata Sky — not response from tata sky.

Address:Mumbai City, Maharashtra

My tata sky is not working since 3 month.. I m followup for mechanic visit and the he came and said that ur set top box is not working change set top box then he changed remote also and take total charge 1225/-. But still i m getting no signal error. When calling to customer care they not response at all i m only getting message from 4 days that technician will visit today tomorrow when i m calling regarding visit the are saying that your mechanic found that building is under construction how it is possible.. Even the mechanic or customer care not informing about this i m tata sky customer last 15 yrs now they are providing the proper service. Really a very bad experience.
Was this information helpful?
No (0)
Yes (0)
Jan 6, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2017
Tata Sky Customer Care's response
Hi Sarita, we have raised a service request (SR# 11JO4Y7Y). Rest assured, you will hear from us soon.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information