Tata Sky — Not update my yearly package recharge

Address:335804
Website:www.tatasky.com

Sir,

My tata sky id no. Is [protected]. The tata sky company was provide a offer to me for yearly package by telephonic, i recharged tata sky dish an amount of 1900 rs. Within time period which provided by tata sky company for one year . But company provide me only six month validity. About this matter, i contact with company through costumer care no. Than a company representative person asked to me that you will receive a call from company within some days and we will update your offer. But yesterday (20 oct 2015 ), suddenly company closed my tata sky dish service . Than i again contact with company through costumer care no. Company representative person registered my complaint (work order no. - krgzjj ). I also talk to him to update my tata sky dish recharge for one year but he said that we can not update your recharge for one year due to some error. Now this, company fraud with me. So i feel very unhappy. Pls help me.
Till date, my offer is not updated. Kindly arrange.

Regards,
S.L.Prajapat
ID - [protected]
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I had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will assist and provide the package offer that you had opted for.
I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in providing the additional 6 months that you had subscribed for.

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