Tata Sky — Not Viewing channels since last four days

Address:

Sangli, Maharashtra, 415311

My Tatasky Id-[protected]
I call you since last 4 days andyour assistant only tell me that their tecnician will call you and come immediatly but no call from tecnician and not yet come your tecnician .Customer care assistant only says that sorry, I can call 10 calls a day since last 4 days but i cannot solve my dish problem, I can recharge my account 21/03/2016 and i can only here sound not picture .Since last four days no call from tecnician and not comming home to solve the problem, Tecnician can also says that their mobile no.is switch off but i can also provide alternate phone no.to call me.please my problem if not solve yesterday .I can complaint to ibf India.