[Resolved] Tata Sky — online subscription paid but subscription id not updated

Jayakumar Vasudevan

from Chennai, Tamil Nadu

Address:

Mumbai

On april 7th, 2020 i have recharged through online for subscription id:[protected] for rs.220/- through debit card. Whereas i received in my registered mobile no.[protected] that a different subscription id: [protected] was recharged.in fact, i forwarded e-amil to [protected]@tatasky regarding this. Since my subscription for my id [protected] is expiring shortly i request this should be rectified early and activate my id [protected].

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May 27, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Apr 08, 2020

Updated by Jayakumar Vasudevan Request to update my ID [protected] instead of [protected].

Verified Support

Apr 09, 2020

Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Apr 25, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!