[Resolved] Tata Sky — overcharging of the same product time and again and cutting of the services before its due date.

[Resolved] Tata Sky — overcharging of the same product time and again and cutting of the services before its due date.

D Dhaval Nakrani from Surat, Gujarat

Tata sky in recent times have started ploying their customer with dubious schemes and this time it was the hights o[censored]nprofessionalism. Recently on 21 oct. 2018 i recharged9 (Rs.65) via a sms for starts sports 1 hindi for a month but today (29 oct 2018) they unreasonbly stopped. Till 12 o'clock it was all running ok but after that they stop as their was cricket match and they got the opportunity of earning by thuging customers. Calling them for same issue they say their old rotting lines " we are very sorry for the inconviency ' and asks for a recharge. This is not for the first time they are doing such cheap and cunning tricks before also they did such things and were obliged to accept they faults and this time too i demand such redressal to my issue and therefore ask for proper compensation from the company otherwise the issue can drag further on and can seriously damage the image of the company. Looking for immediate response Subscribtion id.:[protected] Was this information helpful? No (0) Yes (0)
Dec 6, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request SR# 18MZ381I. Rest assured, you will hear from us soon.
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Comments

Varun Dobhal

from Chandausi, Uttar Pradesh

Tata sky having issue with Sony Entertainment so Tatasky block all the Sony channels but Pack prices are same.
If Tatasky is not showing the given channels but billing customers for the same that's cheating with customers..

Tata Sky Customer Care's response, Nov 1, 2018

Verified Support

Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.

vibhor02

from Jaipur, Rajasthan

Getting error. This is wrong card for this set top box. tata sky ID [protected]

The issue appeared after i recharged.

contact me on [protected]

Please fix this issue asap.

Tata Sky Customer Care's response, Nov 1, 2018

Verified Support

Hi, we hope your entertainment is back on track. Let us know if you require further assistance, we will help you right away!

Murali Vummiti

from Bodinayakkanur, Tamil Nadu

I hv been suffering with the set top box malfunction. Complaints are taken seriously and technicians are not good to resolve the trouble. They hv changed set top boxe twice. Each time the hv taken 5 day to do that. Now this is the third time and it is the 6th day after complaint and not sortedout yet.

Tata Sky Customer Care's response, Nov 1, 2018

Verified Support

Hi, we understand what this has been like for you. Kindly share your RMN/Subs ID so we can assist you better.