[Resolved] Tata Sky — package charge on account has been revised after commitment from tata sky

[Resolved] Tata Sky — package charge on account has been revised after commitment from tata sky

H HSquare from Ahmedabad, Gujarat

Hello, guys I am a current subscriber of tata sky service and using it from last 9 year. Tata sky has provided me the dhamal mix package as reduced rates and committed to the same service for a lifetime in a reduced rate as part of lucky customer scheme. But they have broken their commitment and revised the charges of my account to 299/- rs per month without any information, message, and email. I tried to contact them and also opened a number of complaints to get it resolved. But there is no proper feedback or discussion by tata sky associates. Service of tata sky is just pathetic and would like to switch to the other provider though i am using tata sky service from last 9 year. I have opened the number of complaints with them and below are the complaint numbers. • 109yy47o • 1097z7e9 • 1004mc4d But no one care to resolve it as part of customer satisfaction. Hope other will read this comment and take appropriate decision and switch their service to another provider. Was this information helpful? No (0) Yes (0)
Nov 4, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 04, 2017 Tata Sky Customer Care's response We have certainly made a note of your concern and you will soon hear from us. Oct 05, 2017 Updated by HSquare I heard back from the Tata sky team and based on those conversations found that they do not want to resolve this issue, I learned from the conversations from the Tata sky that never trust them, their email, their conversations, and their commitment. They never follow or obey their commitment to the customer and just want to raise the price of the account and do not care about their commitment. so please be aware of choosing tata sky service. I am planning to switch my account from tata sky. I might use it for the 1-1.5 month in my current home but when i will shift to my new home i will definitely get rid of the Tata sky service.
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Comments

Abhilash Badami

from Bengaluru, Karnataka

Sir / Mam

This is to inform you that tata sky is taking charges for dd national and not providing the channel when there is match going on. They say supreme court order but they are not providing any proof for this order. Please take a ligal action on tata sky

Thank you

Tata Sky Customer Care's response, Oct 5, 2017

Verified Support

As per the honorable Supreme Court of India, cricket is not available on the channel “DDNational”. You can watch the live telecast of the cricket match on channel no 455 or 460