[Resolved]  Tata Sky — Package upgrade without my permission

Address:New Delhi, Delhi, 110092

My mobile no-[protected] & ID [protected]. My monthly package is Rs 685/ monthly but this month my mobile received a sme for tata sky amount Rs. 1056/- without my permission . under these circumstances you are requested for deactivate the extra charges channels and credit the amount in my account immediately. I have already submitted the complaint on customer care center on 31/01/17 but they refused to take action.
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Mar 6, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2017
Tata Sky Customer Care's response
Hi, we are working on your concern and shall contact you soon to get this sorted. Your current monthly consumption is Rs.725 as the price of Grand Sports has been increased. You can also check the same oh http://www.mytatasky.com.
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