Tata Sky — packages amount not subscribed deducted from monthly subscription charges | |||
3 Reviews | |||
Sh Shashikalanal on Apr 17, 2018 Submit a Complaint | |||
I came to know last week that my account balance is low and i need to recharge or else tatasky service will be deactivated. This is because of tatasky actve fitness pack which was added on my account without my knowledge. After that i received the sms on my registered mobile no. Without my permission rs.59 was deducted from my account which i didn't even subscribed or requested. Is this the way to satisfy your customer? Last saturday, spoke to your customer care executive by name mr. Pradeep kumar and asked him to deactivate actve fitness pack immediately. I request you to return back the amount on my tata sky account of last month's active fitness pack and extend my service for the same amount. | |||
Complaint Status[Apr 17, 2018] Tata Sky customer support has been notified about the posted complaint.
Rahul birade's response, Apr 09, 2018 [protected] Verified Support
Tata Sky Customer Care's response, Apr 17, 2018Hi, that's not how it should have been. We have raised a service request to address your concern and you'll hear from us at the earliest. | |||
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Customer satisfaction rating
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