[Resolved] Tata Sky — pairing error for my stb

[Resolved] Tata Sky — pairing error for my stb

U Ugyen505

I didn’t recharge my tatasky subscription for two months and i just recharged it last night and now it is showing me a message saying that this is the wrong card for this set up box (Pairing error) nds no.[protected] Digicard id is[protected] (14). Please kindly fix this. It is very frustrating because i am watching the english premier league and champions league matches. Also i am paying more money for hd services. Was this information helpful? No (0) Yes (0)
Nov 29, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 28, 2018 Tata Sky Customer Care's response Hi! Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
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