[Resolved]  Tata Sky — pairing error nov 30 2019

Address:1306, tower E, Corona Apartments, 122001

After a gap of six months i have recharged today tatasky, but getting pairing error

After a gap of two months i recharged my tata sky then it is showing pairing error for no reason
Till the day i recharged tata sky coustomer care person used to call me ask for recharged no any care from from the coustomer care asking whats the problem since they got the money they keeping quit till it reduces to zero.
My nds no.:[protected]
Digicard id is[protected]
Thanks dear coustomer care personal
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Jan 2, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2019
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support
Dec 02, 2019
Tata Sky Customer Care's response
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Today i have recharge my tatasky but something error has happen .on the screen the text is written the set top box need to be paired.please help to fix this error

Tata Sky Customer Care's response, Dec 6, 2019
Verified Support
Hi, that's not how it should have been. We have raised an SR# 1RMTCW74 for you and will contact you soon.
Tata Sky Customer Care's response, Dec 9, 2019
Verified Support
Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

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