[Resolved] Tata Sky — pairing error (wrong card) #14

Cupid AP

from Allahabad, Uttar Pradesh

Address:

H24 Satyam Vihar , Awas Vikas 1,, Kanpur, Uttar Pradesh, 208017

I've recharged my tata sky id after few months, now i recharged my id, now showing this number, please resolve my problem. Channel no. 100 is working but remaining channels shows the message ' this is the wrong card for this set top box'. I am a loyal customer of tatasky for a long time and i don't want to switch to another company. Please resolve my problem asap and please inform me immediately if you can.
Thanks.

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Dec 20, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2019

Tata Sky Customer Care's response Hi! Help is here. We have raised a service request SR#1QOXTLTG. Rest assured, you will hear from us soon.

Verified Support

Nov 19, 2019

Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!