[Resolved] Tata Sky — pairing error. wrong card for set top box error | |||
I wasn't using tata sky services since a few months because i was out of station. Now when i connected the set top box, i was notified that the card was wrong (Pairing error). My subscriber id is[protected]. It shows like this: This is the wrong card for this set top box (Pairing error). This is then followed by nds number and digicard id. Please resolve it asap. Was this information helpful? | |||
Oct 13, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Sep 09, 2019 Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support Sep 10, 2019 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Verified Support Sep 11, 2019 Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
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 2 Comments | |||
Comments
I have not recharged dth for 1 month. Then after recharging rs 249 tamil curated pack i see that i am getting error saying that this is wrong card for this set up box. I removed and reinserted the card but nothing worked. Please solve this issue.
Reply
Tata Sky Customer Care's response, Sep 11, 2019
Verified Support
Hi, that's not how it should have been. Please share us your RMN/Subscriber ID, we will help you further.
Name and number change
Mahesh Damor's reply, Sep 2, 2019
Name and number change
Mahesh Damor's reply, Sep 2, 2019
9726738475 a member ne add karva mate
Tata Sky Customer Care's response, Sep 12, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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