| Address: | Raigad, Maharashtra, 410210 | | Website: | Tatasky.com |
I had reported an issue of services unavailable on 8th jul 16 through the web portal mytatasky.com. I am one of the persons in india who still believes in the tata brand. But it is very sad that my issue is still not resolved even after 24 hours. I have called the customer service number [protected] four times today. And i get only one answer that we will forward your request. So i fail to understand what have they been doing for the past 24 hours. When our package is expiring we get a call from the customer care at least 2 days prior to activate our accounts. But when we are facing service issue it not even gets resolved in 24 hours.
Is this how tata works now? It's a very unprofessional attitude and the customers are totally dissatisfied.
My family is fan of wimbeldon and today being saturday we planned to sit together and watch the finals. So i have been following up throughout the day to check the status of the complaint. And i was so confident that it will get resolved before the match begins since i had all the faith in tata.
But i am really disappointed and sad that your team has ruined it all.
Madhavi jadhav
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