[Resolved] Tata Sky — pathetic service for old customers

ajaytiwari9

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400606

I have lodge an complaint to customer service, they confirmed that some will call me on next day, i received the call and was told that they will visit before 12.00 noon same day but no body turned up and when i inquired about it they told me that service was lined up for monday since next day was sunday, if they required new customer they send the person without any holiday, but when they have old customer they give this type of services. Why should this type of company given so much exposer when they cannot service them.

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Jul 27, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We will contact you soon.

Jun 25, 2018

Updated by ajaytiwari9 no one contact till date, was told that some will visit on Monday that is today but again no one turned up instead got to know that they have rescheduled today appointment for 27 th, this is pathetic service this shows you are not efficient to service the people and should close you company instead of fooling us and looting people .

Verified Support

Jun 26, 2018

Tata Sky Customer Care's response This is not the experience we want you to have. We will follow up and will contact you soon to get this sorted.