[Resolved]  Tata Sky — pathetic service from tata sky looting everyday, mentally as well as financially

Address:Hinjawadi Phase 3, 411057

Hello, i was not able to view some channels on tv, view is bad weather but the weather is very sunny so i had complaint customer care one month before and they told me the problem needs to be resolved if technician will visit, i am said, no need to pay any charge, but they have deduct amount from my account?
Also they are charging monthly recharge amout which they promised to wave off. They have charged around 800rs on for super lmb which promise for free of cost in call. Tata sky providing very pathetic service and looting us. I asked them to take your box and return my money but they are not agree. Box cost is around 6500rs.
If tata sky is not able to provide service properly they should not loot common people.

I asked them to take your box return my money but they said we can not.

If they are not providing service customer can not take another vendor service.
My registered number is [protected]
Tata sky id [protected]
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May 9, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2020
Tata Sky Customer Care's response
Hi, we understand your concern. We have raised a service request SR# 1Z7PVLZT. Rest assured, you will hear from us soon.
Verified Support
Mar 28, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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