Tata Sky — Pathetic service - unresolved issue

Address:	Jaipur, Rajasthan, 302020
Website:	www.mytatasky.com

Thing is that my tata sky channels vide I'd no [protected] as discussed yesterday nobody has attended my complaint so it is again intimated that send your technician to attend my complaint positively. For more than one month I am facing the disturbance while viewing the television program. The signal suddenly drops at a frequency of 5-10 min. of interval and the screen goes blank and no sound. This is absolutely irritating. Initially there was announcement that they are upgrading the service and soon it will be ok., so we kept patience, but after a week made complaint for the same. If you have to make complaint you have to wait for at least 30 min. as the lines are busy. And if at all you get in touch with the company and register it you just receive message that soon you will be visited by engineer but till today no one has turned to my place. But without fail the subscription message comes to you and we pay like fools because we have no options as we have disconnected the cable TV. This is absolutely ridiculous and frustrating. We never expected this type of service from the company which has TATA name incorporated. I think someone should take initiative and sue them in consumer court, and make them answerable else I think this will not end. Are you upgrading the service or downgrading. I think I have installed TATA sigh...My Tata Sky subscriber id is [protected]. Anurag Tiwari [protected]