[Resolved] Tata Sky — Pathetic Services - Engineers do not turn up for fixing problems as promised
R
Ritikaaghi
from Gurgaon, Haryana
My subscriber ID [protected]. My tatasky box is receiving no signals since 2 days. First day when I called up to register complain, I had to try the number [protected] for two hours before my call could get through. Finally after the ordeal, my complaint was registered and I was promised engineer visit the next day morning by 11 am, being a "PREMIUM CUSTOMER". Being a working professional, I took an off and sat at home the entire day only to receive 4 calls from 4 different engineers promising me to be at my place within an hour. I received these 4 calls between 11 am and 6 pm.
However NO ONE TURNED UP THE ENTIRE DAY AND WHEN I CALLED UP TATASKY HELPLINE AGAIN THEY TOLD ME CONVINIENTLY THAT SOMEONE WOULD TURN UP TOMORROW!!.. These people think customers are fools and would sit at home the entire day just to wait for their engineers.. Such poor service.PUTTING TATASKY CONNECTION AT MY PLACE HAS BEEN A VERY BIG MISTAKE. WONT RECOMMEND THE SAME TO ANYONE!
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Aug 14, 2020
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
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