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[Resolved]  Tata Sky — payment made twice due to server failure not received even after 50 days

Address:400025
Website:wwwtatasky.com

Against consumer i. D.[protected] paid annual subscription of rs 8500 twice, 1st on 31.05.17 n 2nd on 01.06.17 due to non confirmation of receipt on 31.05.17. Requested to make the refund of rs 8500 giving details n snapshot of bank statement thr. Mail on 20.06.17. I have made a complainagain on 19.07017 after updating my bank passbook. The amount has non been credited in my account. I fail to understand the reasons for delay in making the refund.
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Aug 23, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Tata Sky Customer Care's response Hi, we are working on your concern. We shall connect with you shortly.
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Comments

My card no[protected], but my id no i didnt find.so pls find my id no
Reply
Dear Sirs,

No picture from any selected channel is not visualised in the screen.It is
observed from 13/07/2017. Subscriber ID:[protected],
RMP: [protected]

Regards,

Partha N Roy Chowdhury.
Reply

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