[Resolved]  Tata Sky — Poor Response - No Promptness

Address:600100

I raised a request for Signal problem in my TataSkyconnection on Wed 14. signal problem happened after cyclonic storm. have been following it on daily basis with customer care or online chat. every day they give response as 48-72hrs.Really do not know how many such hrs have to wait. i received call at last yesterday from this number

[protected]- received call that someone will attend today[19/12] or tomorrow [20/12]
+[protected]-Tatasky Senthil- he called me said will come in an hr until evening he didnot turn up and i followed it up then he informed he was assigned another task so he could not come and someone else will come tomorrow.
[protected]- Tatasky Kannan - he called me in the morning [20/12] after which i tried every hr, his phone is always busy. Never calls back.
till now no one turned at my house to fix the problem
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Jan 22, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2016
Tata Sky Customer Care's response
Hi, we regret the inconvenience caused to you and have raised a service request. Please expect a call from us in sometime to solve your concern.
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