Tata Sky — Poor service, No connectivity, Refund needed

Address:

Bangalore, Karnataka

I recharged the tata sky id [protected] for Rs 500. The pack chosen was grand sports pack. Immediately 2 days after the recharge i have been facing problems receiving signals. The HD channel were not working due to weak signal. Many other channels were not working as well e.g NDTV good times, history channel. Every time i call the [protected] number i have to wait and listen to the IVR for almost 20 to 30 minutes. the 10 mins wait time exceeds 45 mins. I am totally unhappy about the service. The customer care can never be reached. The grand sports pack is of rs 450 monthly recharge. I recharged for 500 and yet that amount is not enough. The due date is now 19th April 2015. Not even for a month. I recharged for 500 and couldnt even watch one HD channel and the channels i want to watch. I need a refund of the money i have recharged the ID with. If you cannot fix both the mentioned issues, namely, 1. Signal issue. 2. Refund for not getting the service/channels mentioned. I will discontinue this pathetic service.