Tata Sky — Poor service of tata sky at bikaner, less warranty period of tata sky product and no purchase voucher given for its product

Address:

Bikaner, Rajasthan

Myself Mrs Rina Singh W/o Sh Satish Kumar Singh Military Station Bikaner Rajasthan 334001 is having Tata Sky TV service with customer ID [protected].
On 19 Oct 2015, my Tata Sky Set Top Box went off the road and therefore, I immediately contacted Tata Sky dealer at Bikaner. However, they did not pay attention to my complaint stating that they have more work load now. Then i told them that i will report this matter to the Higher Level. In return they replied that you can complain to any body. It does not matter to them. Subsequently I reported the matter to Tata Sky on [protected]@tatasky.com and then on 21 Oct 2015, a person came with Tata Sky Set Top Box . However, he did not give me Purchase Voucher and warranty card.
In view of the above submission, i have the following grievances to make :
(i) Lesser warranty period of a Tata Sky Set Top Box : On making enquiry on [protected]@tatasky.com, they informed that Tata Sky Set Top Box is having warranty period of only 29 days which is too less. It implies that Tata Sky Set Top Box is not durable and it is likely to go off the road at any time.
(ii) Production of Purchase Voucher of Tata Sky Set Top Box : on demand, tata Sky has refused to give the Purchase Voucher which is a mandatory requirement.
(iii) Compensation for the depriving of Tata Sky Services for three days