[Resolved] Tata Sky — poor service & technician of tata sky | |||||
We had taken tata sky connection few months back, that time technician came and said that he can't install dish as in there is no space and so he gave our set top box's connection to the neighbors dish. And so now we have shifted we and we wanted to shift the connection we called the toll free number and filed a request to shift the connection. Then the technician came and he is telling that he can't remove the wire connected to neighbors dish as there is no space to climb and then he said he will install a new wire for which we have to pay extra charges and so we accepted it then when we took him to the new place there one more reason he is telling that there is no space to fix the dish and then he he called the tata sky center and then told that one otp will come on the registered mobile number and it came and we showed him that he told told that otp on the phone cancelled the installation request and went without telling. Is this what kind of service you'll give?? If it's like this then customer will change their connection to some other dth service. Your technician is not speaking properly and so we are not interested in your services and so we have decided to install normal cable connection. Even your call center services are literally bad. And so i want to ask only one question that do are you'll the dish back??? Because we have not used it because during new connection our connection was given to neighbors dish. Hoping for a quick reply Thankyou Was this information helpful? | |||||
Nov 20, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 20, 2017 Tata Sky Customer Care's response Hi, we have made a note of your concern and you will soon hear from us.
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