[Resolved] Tata Sky — poor website design

[Resolved] Tata Sky — poor website design

S srini235 from Pathardi, Maharashtra

New website is a disaster..so poorly designed..After struggling 15 min i could not figure out how to renew..it shows the package is due for renewal--but there is no button to renew...no link for any customer feedback/suggestion...unexpected from Tatas..very very poor...their last tv interface upgrade also was disaster..which they rolled back...they should roll back website also Was this information helpful? No (0) Yes (0)
Aug 9, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 09, 2018 Tata Sky Customer Care's response Hi, we do not want you to feel this way. Your concern is certainly noted! We will contact you soon regarding this.
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Comments

Braja Debata

from Burla, Odisha

My Tata sky ID is [protected]. My tv showing no signal due to weather condition. Since 8 days I am facing problem. Ur people are not able to provide solution.

Tata Sky Customer Care's response, Jul 11, 2018

Verified Support

Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

abinashbora

from Silchar, Assam

There are two connection please 2nd connection deactivate

sharmila ghosh

from Thiruvananthapuram, Kerala

My Tatasky ID is [protected]. Since a week no reception. Tatasky local agency refuses to attend mobile calls to attend customer complaints. Tatasky customer care has been contacted since two days, no service support.

sharmila ghosh's reply, Jul 2, 2018

I have exhausted all options. A poor & inefficient customer care is unfortunate for a company linked to TATAs.

Tata Sky Customer Care's response, Jul 12, 2018

Verified Support

Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 16A251R2.