[Resolved] Tata Sky — problem in existing set top box and cancellation of multi box by local tata sky guys

 
1 Review
 babar1979 on Dec 1, 2018
Hi,
My tata sky id is [protected], from last 5 to 6 years i am using tatasky set top box with any problem, recently i have purchased a new tv and give a multi tv request from the outlet of the dealer, for that they have collected rs 100 in cash and ask me to pay the rest of amount to the person who will install the new multi set top box
Next day i called to tatasky guy and inquire about the installation of my multi set top box, he told me that he will visit my residance at 4.30 pm, but some how he did not came at 4.30 pm, after several phone calls to local tatasky dealer finally he came at 8.30 pm, and tell me that he is unable to install the box as well as he simply refused to check my existing box which is also not working from last 1 week, and he left my place
After some time i got a sms stating that my order of multi box is cancelled
Without any information or any valid reason.
Complaint marked as Resolved Jan 14, 2019

Complaint Status


[Dec 01, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Dec 10, 2018
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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    Tata Sky - problem in existing set top box and cancellation of multi box by local tata sky guys