[Resolved]  Tata Sky — Problem not resolved and not refund my money by tata play

Address:sanjay tiwari ram rahim place b 202 samta nagar vasai west dist palghar Maharashtra in dia

Complaint under tata play sub id [protected], my name sanjay i am purchase Tata play on 5th of august receive calls same day installation 7:30 pm, on 7th august raise 1st complaint that dual noise sound come in my tv tataplay eng visit 3 time but not resole the problem, he tild me sir share me your connection details in whatsap the same i am share all the images to him, after 7 days i am again call cc senior team, she/he told me that your complaint close, i am surprises how can closed without my confirmation again she/he taken complaint and resolution time given 22 of aug 22 the same no calls receive, no problem resoled, again i am call tata cc senior team shout him to refund my money he again rase complaint and give resolution time and date 31st aug 22, same no response i am call cc team 31st aug 22 he given final date 13th sept 22 i am reacd calls but the peson tell me the amount detect 1590.00 remains refund else i am send technician to Solv your issue, i am told him this was your falure you just check the complaint how you can detect amt he says this is company policy i am quotation on 7th aug 22 aug 31 st aug where is you policy that time, i need 100% refund without any detection of my money. please help this matter and get resole.
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Oct 20, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2022
Tata Sky Customer Care's response
Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support
Sep 18, 2022
Tata Sky Customer Care's response
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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