[Resolved] Tata Sky — Problem to switch change of plan

Babu 1234

from Bhubaneshwar, Odisha

Address:	751007
Website:	www.mytatasky.com

We have been subscribers of TataSky since years. We regularly go for the highest annual package plan.
Since we are going on vacations for about 1/2 Months, & there is absoltely any one to watch DTH /TV, we recharge it with a Monthly subscribtion of Rs.285?- as advised by the local TataSky dealer .
but alsotry to speak to Tatasky toll fre lines. But no response. They are mercilessly deducting charges as per their sweet will & pleasure. Thre is no proper system to record customer's complain. we are fed up. My coustmer ID is[protected] .
the customer care executive doesn't listen to our issues, only insisting for annual packages. please help.

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May 18, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2017

Tata Sky Customer Care's response We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!