Tata Sky — provided the hd access pack when it was not even demanded

Address:

Gwalior, Madhya Pradesh

i recharged my tata sky account with rs340 on 9april 2015 in which i did not requested for the hd access pack but the company applied this pack forcefully. we tried to stop it by dialling various customer care numbers but there were only computerised menu in it and was no provision for deactivating the hd access pack. i still tried to talk to some person manually but there was no such way available at that time. now when i talked to them they are declining to stop that pack and saying that we would be able to stop it only after 9th of may. i request you to help me out regarding this problem.