[Resolved] Tata Sky — quality of multiswitch supplied

Janaki Krishnamurthy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I had problem of not getting any channel. Contacted helpline and i could get
My problem solved.. The field technician's job was exclnt. But i was shocked to know the reason for the problem. He removed the multiswitch which got
Rusted due to rains and the tv started working. I had earlier multi tv connection and to strengthen the recording power they provided that switch. I got it only 3 months back paying heavily and it could not withstand chennai rains even for 3 months.
Now i have only single tv connection and hope there will not be any problem!
I could not share rhe feedback in the link they provided as i could not get it!!!

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Jan 9, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

Tata Sky Customer Care's response Hi Janaki, this isn't the experience we aim for. we have noted your feedback and will ensure corrective measures are taken on this.