Tata Sky — Re fitting of tata sky dth

Address:	New Delhi, Delhi, 17
Website:	www.tatasky.com

I ramanjia maddarapu having a tata sky connection pertaining ID No. [protected], registered mobile number [protected]. Rrecently i am staying at Delhi NCR area, during the previous months last week i shift my rental house due to some personnel issues. In this connection i wants to shift my tata sky dth to my new residential complex to continue the dth service and the same was informed to customer care and also change the new address on same time. on dated 27.02.2016 i contact with customer care center through my registered mobile and request to assemble the tata sky dth at my new home. the customer care executive replayed me that with in 2 hours our customer executive or engineer should be contact with your mobile for installation purpose. but i didn't get any reply from your customer care. from the 27.02.2016 to till date i am continuously contact with your customer center for requesting installation of tata sky at new place. but the shame matter is that your customer executive or installation engineer neither call me nor reach my new rental home for further installation process.
in view of the above please take necessary action against your customer care executive or engineer for their lack job part, send a engineer to my home for installation of tata sky dth and requested to extend or add the validity of missing period of my tata sky service (from 27.02.2016 to till date) in my pack