[Resolved] Tata Sky — recharge amount issue

sharmapooja

from Chandigarh, Chandigarh

Address:

Mohali, Punjab, 160055

My tata sky id is [protected]. I have activated pack worth 299 on this id. I requested for channel 460 on 1st oct 2017. So i got notification for new recharge pack worth 359. I recharged per that. I again subscribed for the same channel on 1st nov 2017 and now tata sky messaged me new amount of 419. Why the company is charging double for the same channel??? Moreover my recharge date has been pre-poned.

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Dec 4, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

Verified Support

Nov 03, 2017

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.