Tata Sky — RECHARGE AMOUNT NOT CREDITED- account no. [protected]/ mob. [protected]

Address:

Haridwar, Uttarakhand

Dear Sir, I have done recharge through net banking on 9th May 2015 an amount of Rs. 480/-. But the same has not been credited in my tatasky account till date (after 48 hours) Initially, I was asked to wait for 2 hours, then for 24-48 hrs and now I have been asked to wait for 5-7 days for refunding of amount to my bank. till that time I am unable to view the TV, or I must do a second recharge online. or go to a dealer. In this age of on line transactions, this is ridiculous and taking the customer for a ride.your recharge process is very tedious and customer unfriendly. It must be improved drastically, else you will be also one the mill company. My videocon experience has been excellent. Dr K K Raheja [protected]