[Resolved] Tata Sky — recharge amount wrongly deducted - sub id [protected] | |||
I had recharged the multi connection for the entire year in may 2019. I had promised by the call center representative that upon doing the recharge of rs.15k, you would be additionally get 1 month free pack. Forget the additional one but my normal subscription which was supposed to get it over by april 30th 2020 that also discontinued by tata sky on 20th mar 2020 with any clarification. This is nothing the but the absolute harassment & unethical practices. I do have all the audio clips which are supported my statements. Request your support Was this information helpful? | |||
May 8, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Mar 24, 2020 Tata Sky Customer Care's response Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Verified Support Apr 05, 2020 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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3 Comments | |||
Comments
The set of box need to paired
Reply
Manoj Kokare's reply, Mar 20, 2020
Plz solve this asap
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support
Hi, w understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
I am receiving no signal message and the weather out is clear . I ve tried rebooting the box several time and also have sent refresh message on thier whatsapp number but the message is even Showing up . I have also tried resetting the box to the default settings . Please help .
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support
Hi, this isn't the experience we aim for. Kindly share your RMN/Sub ID so that we can look into this ^Sneha
Hi, I recently opened my tv after 2 months. Since 2 months it was not charged. But I've charged it now but it is showing an error that this is wrong card for this setup box. Pairing error 14.
I tried inserting it by cleaning by a cloth but its still not helpful.
I tried inserting it by cleaning by a cloth but its still not helpful.
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support
Hi, we are here to help you out. Please share your RMN/ Subs ID for further assistance.
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