[Resolved] Tata Sky — recharge bonus not updated

ShaikBabu1

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	www.tatasky.com

There was an offer SMS received on my registered mobile number - Recharge with Rs. 786 and get Rs. 1000. But after recharge i didnot receive the bonus amount but just received Rs. 786 only. I have raised many complaints but they say that offer has been expired.
I recharged with in two hours after receiving the SMS message, how the offer can be expired within two hours?

I have sent them the mobile screen shots of the SMS received with date and offer details also, but no action.

TataSky is making false bonus offers and deceiving the customers.

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Jun 30, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

Tata Sky Customer Care's response Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID for further assistance.