Tata Sky — Recharge done but not receive channels

Address:

Anantapur, Andhra Pradesh, 515001

My tata sky id no [protected]. it is deactivated from june 2015 to till today. today morning recharged by 100 rupees. i got the message on my mobile [protected] and on message box of tata sky also. but channels are not activated. only 100 channel is appearing. activate it immediately.